# Do I get charged for not found emails?

> No. You pay only for valid emails. Not found, invalid and accept-all emails cost nothing, and a mobile that is not found is free too.

Updated Oct 16, 2026 · Alona Shalieieva · https://getprospect.com/help-center/credits-and-billing/not-found-emails-are-free

No. You pay 1 email credit only when GetProspect gives you a valid email you do not own yet. Nothing is charged when:

-   no email is found,
-   the only email we have is invalid or accept-all (GetProspect does not deliver those),
-   you already own the email, for example because you revealed or saved that person before.

The same goes for mobiles: a phone credit is spent only when a number is found.

Verification is the one exception, because there you pay for the check itself. A single check is free when the result is accept-all or unknown. A bulk check costs 1 verification credit per unique address whatever the result. See [How credits work](https://getprospect.com/help-center/credits-and-billing/how-credits-work.md) for the full list.

## Related articles

-   [How credits work](https://getprospect.com/help-center/credits-and-billing/how-credits-work.md)
-   [Why some contacts have no email](https://getprospect.com/help-center/people-and-company-search/why-some-contacts-have-no-email.md)
-   [Email verification statuses](https://getprospect.com/help-center/enrichment-and-verification/verification-statuses.md)