Global Response

Email address and contacts

Global Response company description

Global Response is The Brand Contact Center. We build partnerships with the world's top Brands, focused on our shared commitment to Brand passion, collaborative teamwork, and quality customer experiences. Our mutual commitment drives Brand enhancement and quality customer care. Our unique culture, built on a foundation of Brand focus, client relationships, and customized solutions, is reflected in every phone, chat, email and social media interaction conducted by our customer service representatives – known at Global Response as Brand Specialists. Our partners have come to depend on our accountability, dedication, and flexibility with customized solutions. We build Brand Passion by developing in-depth process and product knowledge along with quality relationships. Brand Specialists are the heart of our customer service strategy. We support them with the management and technology that will ensure their success. And Global Response provides the reporting and analytics that will assure the evolution of the customer experience with a data-driven strategy of continuous improvement. Global Response. Your Brand. Our passion.

Key Employees

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Travel Insurance Claims Handler
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A
Alexis Pagan
Remote Call Center Agent
M
Michelle Ramsey
Human Resources
S
Sandra Maki
Managing Supervisor
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Marie Dicce
Assistant General Counsel
D
Darryl London
Facilities Manager
P
Providence Colon
Training/QA Manager
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Recently updated team members of Global Response

F
Frank Shooster
Co-CEO & Chief Legal Officer
S
Stephen F. Deegan
VP of Operations
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Shanntel T.
Assistant to Marketing Director
J
Joseph Thompson
Senior Human Resources Recruiter
W
Wendy Shooster Leuchter
CEO
A
Ahmad Shuib
CEO/COO/GM/GRC SENIOR CONSULTANT REPRESENTATIVE
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