Mohela

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Mohela company description

MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. MOHELA is here to assist you! Headquartered in St. Louis, Missouri, with an operating center in Columbia, Missouri, and office in Washington, DC, our prime focus is student loan servicing. Our expert and tenured staff of over 2,000 employees: •Are well-trained to understand Federal Policy and Regulations, •Are skilled in offering excellent customer service, and •Offer a personalized interaction to meet the unique needs of each student borrower we service. As a nationally-recognized leader in student loan servicing and higher education financing, we provide informative and responsive interactions to each call and encounter to ensure each borrower has a positive experience.

Key Employees

  • Will Shaffner
    Vice President Business Development & Government Relations
  • Marie George
    Chief Information Officer
  • Scot Fowler
    Product and Software Quality Assurance Manager

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4.8 from 1100+ reviews. 100,000+ happy users

New team members of Mohela

Shannan N.
Quality Assurance Specialist
Claudia Smaletz
Loan Servicing Specialist
Charlene Poprawski
Customer Service Representative
Kayla Connolly
Vendor Auditor
Rebecca Gher
Conversion Specialist
Deborah Loos
Loan Servicing Specialist
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