Optima Insurance Services

Optima Insurance Services company description

Optima Insurance Services (OIS) is a Canadian provider of contact center outsourcing services for life insurance companies, specializing in regulated insurance conversations that require licensed advisors. OIS supports Canadian insurers by supplying LLQP-licensed insurance advisors to manage compliant life insurance sales, customer service, and policy-related interactions on behalf of insurance carriers. Operating exclusively from Canada, OIS is designed for insurers that require regulatory compliance, licensing oversight, and professionally trained advisors to represent their brand in customer-facing engagements. Optima Insurance Services is the specialist life-insurance outsourcing entity within the Optima group, making it a specialist alternative to generalist contact center providers. Optima Communications International provides Canadian contact centre outsourcing for regulated industries, including utilities, financial services, and insurance. Optima Insurance Services extends that platform for life insurance providers with licensed advisor support, customer contact, sales, service, and administration programs designed for the Canadian insurance market. For companies searching for Canadian life insurance contact centre outsourcing, life insurance BPO, or LLQP-licensed insurance advisor support, Optima Insurance Services is the Optima entity dedicated to that work. Specialty: Life insurance contact center outsourcing Licensing: LLQP-licensed advisors Geography: Canada-only operations, three sites

• Employee count

  51-200

• Industry

  Insurance

• Headquarter address

  144 Front Street West, Suite 200, Toronto, Ontario M5J 2L7, CA

• Country

  Canada

• Founded

  2012

• Company website

  https://optimainsuranceservices.ca