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Pacifica

Email address and contacts

Quick try with Mike Tonks from pacificagroup.co.uk

Pacifica company description

At Pacifica Group we supply a unique blend of vital services across the domestic appliance repair and warranty industries. We are the UK’s largest provider in our field and are equipped with industry-leading resources, such as a European distribution centre, UK-wide employed and certified engineers, and UK customer service centres, to enable us to deliver the best service possible. Pacifica manages an expert workforce of over 240 directly-employed engineers. Working primarily with manufacturers, insurance companies and retailers, we are able to deliver a service and support solution with UK-wide coverage that enhances and consolidates the brand reputations of our partners. Pacifica Warranty specialises in end-to-end warranty services, from creation to delivery. We work to develop long-lasting relationships with our clients. Our depth of knowledge means our warranty solutions truly complement and enhance our clients’ business, and their customers’ experience.

Key Employees

  • Mike Tonks
    Regional Service Manager
  • Rick Senior
    Head of Operations and Business Development
  • Megan Hardy
    Human Resources Assistant

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New team members of Pacifica

Graham Hodgson
Accounts Receivable Analyst
Ross Marron
Call Centre Manager
John Morton
Area Service Manager
Adam Jacques
IT Infrastructure Manager
Dan Blake
Regional Service Manager
Neil Parkes
Operations Manager
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