Email address and contacts
At Truespeed, we're on a mission to bring ultrafast, full fibre broadband to homes, businesses and communities across the South West. Founded in 2014, our brand new infrastructure delivers guaranteed speed, full fibre broadband directly into every property we connect. Thanks to our innovative, future-proof technology we can provide speeds up to 10Gbps all at the flick of a switch. Our 30 day money back guarantee gives you the opportunity to see just how different Truespeed’s broadband really is for yourself. And if you ever have any questions or need help with your service, our local Bath based customer care team answers most calls within 30 seconds and are always happy to help. Our community focused ethos keeps people at the heart of everything we do. We want communities to benefit from the reliable, ultrafast broadband they deserve. That’s why we connect local schools and community hubs passed by our network to free broadband for life. We’re incredibly proud to be the two time winner of the 'Technology and Innovation Award' at the Bath Life Awards alongside ‘Small Business of the Year’ at the Bath Business Awards and ‘Best Rural ISP’ at the ISPA Awards. In 2017 we secured a £75 million investment from Aviva Investors followed by a £100 million second tranche of funding in January 2022.
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