UK Search

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UK Search company description

UK Search Limited is a niche DCA with a detailed knowledge of a wide range of business sectors including Financial Services, Utility, Retail, Telecom, Local Authorities, Housing Associations, Solicitors, HCSTL, BNPL, Insurance, Pensions and a variety of commercial debt. This helps us retain our position as one of the leading data enhancement, residency checking, tracing, T&C and litigation providers in the debt collection marketplace. With a business vision for innovation and constant improvement to set industry leading standards, we aim to: •Expand into other high growth markets whilst sustaining excellence through ethical trace and collection methods with a strong focus on consumer duty , vulnerability, and high levels of compliance throughout the business with certifications to prove it, we are confident in achieving the best customer outcomes. •Continually invest, develop and support both our clients and our people with leading edge systems and technology. •Recognise, reward and share our success with our investors, clients and staff alike. UK Search has perfected the art of making contact with customers where others have failed - this is where we are confident in our ability to take on 2nd placement or “gone away accounts” on a no win no fee basis. With our superior trace products and data enhancement tools, we are able to apply a full range of collection methods to cases where we have established the correct contact details via the use of state-of-the-art technology platforms that are integrated into our bespoke collection system. This ensures we communicate in every method the customer wishes (inbound and outbound calls, SMS, email, omni channel, online portal) on any device, and make written communication with more customers than any of our competitors. This reflects in our collections rates for our clients, often sitting at no.1 in any champion challenger environment.