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Advantis provides contingency collections and trace and collect services to c.50 blue chip clients in the public sector, water, energy, telecoms, financial services and insurance industries collecting both consumer and business debts. It has an excellent reputation for consistently high collections performance, quality service standards, client flexibility and an exemplary compliance record. This has led to strong growth with clients across a wide range of industry sectors. Established in 2004, the business now has over 270 employees, of which 190 are in the collections contact centre. Advantis prides itself on the quality of its people and is committed to delivering service excellence and maintaining the highest standards for clients. Regulated by the Financial Conduct Authority and a member of the Credit Services Association, Advantis operates fully within the applicable rules laid out by the FCA for business conduct and debt collection and with the CSA code of conduct. As part of its commitment to quality, Advantis has obtained recognised independent accreditation in a number of areas: • BS EN ISO 9001:2008 – Quality Management System • BS ISO/IEC 27001:2013 – Information Security Management System • BS EN ISO 14001:2004 – Environmental Management System • BS EN ISO 22301: 2012 – Business Continuity Management • BS EN ISO 31000: 2018 - Risk Management • OHSAS 18001:2007 – Occupational Health and Safety Management • BS 18477:2010 Inclusive service provision. Requirements for identifying and responding to consumer vulnerability • PCI DSS level 3.2 Compliant • CSA Collector Accreditation Initiative certified • Cyber Essentials Plus certified
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United Kingdom
