Crescendo Lab

Crescendo Lab company description

Crescendo Lab is building the AI Communication Cloud for enterprises. We help businesses connect customer communication, data, and AI across marketing, sales, and customer service—and enable the next generation of enterprise AI agents. Our platform spans MAAC, CAAC, and DAAC, helping enterprises orchestrate customer journeys, conversations, and intelligence across LINE, Instagram, WhatsApp, email, SMS, voice, and more. With Crescendo Agent Lab, enterprises can build, connect, deploy, and manage AI agents that understand business context, access enterprise data, use tools, and take action. Agents work alongside people across customer service, sales, marketing, and business operations, with the governance and context enterprises require. We believe the future of enterprise software will move from workflows operated only by people to workflows shared between people and AI agents. Founded in Taiwan in 2017, Crescendo Lab supports more than 800 brands and businesses across Taiwan, Japan, Thailand, Singapore, and other Asian markets. Our platforms process 8.7 billion messages annually, transforming fragmented customer interactions into intelligent, measurable business outcomes. We’re hiring people who want to build the AI-native enterprise stack with us. Engineering · Product · AI · Enterprise Solutions · Sales · Partnerships · Marketing Asia: Taiwan | Japan | Thailand | Singapore

• Employee count

  51-200

• Industry

  Information Services

• Headquarter address

  5F., No. 156, Jiankang Rd., Songshan Dist., Taipei City 106045, Taiwan, Taipei, Taipei, TW

• Country

  Taiwan

• Founded

  2017

• Company website

  https://cresclab.com