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Email address and contacts

Greatcall company description

At GreatCall, we come to work every day and help save lives. What we do matters. We build products for an underserved, but rapidly growing, aging population. We are the best at creating mobile health and safety solutions for the active aging market, and, if you join us, you will have an opportunity to do something meaningful. GreatCall is a leader in connected health for active aging and a wholly-owned subsidiary of Best Buy. With health and safety solutions for older adults and their family caregivers, GreatCall’s innovative suite of easy-to-use mobile products and award-winning approach to customer care helps aging consumers live more independent lives. Products and services include: Lively Mobile, Jitterbug Flip, Jitterbug Smart2, Lively Wearable, Lively Home and health, safety and wellness apps such as Urgent Care, GreatCall Link, MedCoach and 5Star Urgent Response Service.

Key Employees

Quality Assurance Supervisor
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Joseph Cazares
Customer Service Call Advisor
Shanna Tackett
Supervisor, Commercial Care
Charles H.
Senior Security Engineer
Tom Kirby
SR. Manager Operations
Dang Le
Data Science Software Engineer
Aaron Chitwood
Manager, Social Media and Content Marketing
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Recently updated team members of Greatcall

Debra Baldwin
Customer Care Leadership
Joel S.
Mobile Software Architect
Scott Brenton
VP of Engineering
Fernando Yebra
Supervisor-Desktop Support
Amy Bethel
Manager, Helpdesk and Desktop Support
Pamela Sorrentino
Network Operations Center
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