KM2 Solutions
Email address and contacts
4.8/5 1,300+ reviews
4.0/5 43 reviews
KM2 Solutions company description
Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost. KM² Solutions operates contact centers throughout the Caribbean and Latin America, providing outsourced inbound and outbound customer service contact services for voice, chat, email, and mobile. KM² Solutions provides these services to clients in financial services, multi-unit healthcare, insurance services, travel & hospitality, eCommerce, technology & telecommunications, home services, and other sectors. The company provides clients with a host of solutions, including customer support and care, telesales & retention, claims management & processing, appointment setting & schedule management, loan origination & verifications, back-office processing, and technical support. KM² Solutions maintains PCI DSS compliance, completes a SOC 2 audit annually, and has a Compliance Management System that meets the FDIC standards.
Employee count
5,001-10,000
Industry
Outsourcing & Offshoring ConsultingHeadquarter address
2255 Glades Road, Suite 324A, Office #117, Boca Raton, Florida 33431, US
Country
United States
Founded
2004
Company website
https://km2solutions.com
Key Employees
- Susan HalvorsenVice President of Sales
- Joe WesterExecutive Vice President - Sales
- Yesenia GarciaHuman Resources Corporate Director
KM2 Solutions competitors and alternatives
