Merchants

Email address and contacts

Merchants company description

Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions. We believe that people matter, so we focus on using the right technology to create the right experience for people. We have been creating and managing contact centre operations around the world to blue chip clients since 1981. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards in the contact centre industry. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. We are pioneers in the contact centre industry with over 30 years experience in creating and managing contact centre operations around the world. Our services and solutions are built on tried and trusted models, systems and processes that are based on best practice standards. We are passionate about people. Our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. Visit our website at www.merchantscx.com

Key Employees

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************
Business Unit Head
Find Email
A
Aayesha Hoosen
Team Leader
W
Wasfiey Majiet
Contact Centre Manager
C
Chesney Shepherd
Contact Center Operations Manager
Z
Zenda Ferreira
Senior Customer Service Manager (Operations Manager)
R
Randall Myburgh
Manager Customer Service
I
Imran Khan
Operations Manager
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Merchants competitors and alternatives

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View all competitors

Recently updated team members of Merchants

P
Precious Thusi
Hr Officer
J
Joanne Johnson
HR Officer
T
Tom Band
Chief Administrative Officer (CAO)
S
Sue Tomilin
HR Analyst
M
mbali mbatha
Call Center agent
R
Robert Jagodzinski
Controller
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