ODiTY helps businesses optimize and digitize their Customer Experience based on:
Multilingual and multi-skilled talents : 350 employees in France, Madagascar, South Africa and the UK
Integrated capabilities to address the entire Customer Experience journey:
*Multichannel Customer Relationship Management: Lead Relationship Management, Customer Service, Hotline & Helpdesk
*Consumer Insights: Surveys, market research, feedback management
*Digital solutions: Software, web & app development, e-Marketing
A Smart Lab: to design, test and implement innovations for our clients and our startups network