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Qualfon

Email address and contacts

Qualfon company description

Qualfon is a full-service marketing solution and contact center service provider offering full customer lifecycle management: lead generation, end-to-end integrated marketing, multichannel customer engagement, and fulfillment. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. At peak, we have approximately 14,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana, Mexico, and Costa Rica. Qualfon’s mission to “be the best and make each person’s life better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a person-driven value chain: our employees stay longer, providing a higher quality service at a lower price.

Key Employees

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************
Talent Acquisition Specialist
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L
Leonardo Gapuz
Quality Analyst
E
Emmanuel Canete
Technical Specialist
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Jenebeb
Learning and Development, Supervisor
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Bernadette Rivadinera
Mission Manager
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Ace Jereco Ursal
Customer Service Representative
K
Kanchan Srivastav
Senior Manager
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Recently updated team members of Qualfon

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Robert Mason
Managing Director, Marketing Services and Integrated Solutions
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Kkaarreenn Bbaaggaarriinnaaoo
M
Mary Nelson
Vice President, Business Development
T
Trisha Smith
Technical Support
P
Patricia May
S
Shayne Farrell
Vice President of Operations
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