Voitekk Softsol

Voitekk Softsol company description

Voitekk is a technology and customer operations company helping businesses build smarter customer experiences, stronger sales operations and more efficient communication ecosystems. With technology at our core, we design and deliver contact center solutions, dialer technology, VoIP services, AI-enabled solutions and customised software, supporting both enterprises and other BPO/contact-center operations with scalable communication technology. Our technology capabilities are complemented by an established Customer Experience & Business Process Operations practice, enabling organisations to outsource customer-facing and back-office functions while leveraging the technology, processes and operational expertise within the same ecosystem. Our capabilities span Customer Support, Sales & Pre-Sales, Lead Generation & Qualification, Retention & Win-back, Revenue Operations, Back-Office & KPO Services, AI-Powered Customer Experience, Contact Center Technology, Dialer Solutions, VoIP and Custom Software Development. We work across industries and support different engagement models—from traditional dedicated-resource operations to transaction, performance and outcome-led programs—depending on the business objective. For D2C and consumer businesses, our revenue-focused operations can also help reconnect with high-intent customers, recover abandoned opportunities, improve conversions and strengthen customer lifetime value. What differentiates Voitekk is simple: - We are not a BPO trying to become a technology company. Technology has always been part of our DNA. Today, we bring together: People. Process. Technology. AI. With one objective — measurable business outcomes. Voitekk Softsol Pvt. Ltd. Transforming Communication.

• Employee count

  501-1,000

• Industry

  Telecommunications

• Headquarter address

  401, 4th Floor, Road No 16, Wagle Industrial Estate, Thane, Maharshtra 400604 , IN

• Country

  India

• Founded

  2014

• Company website

  https://voitekk.com