Cosmote e-Value

Email address and contacts

Cosmote e-Value company description

Cosmote e-Value, member of ΟΤΕ Group, is an integrated Contact Center that offers innovative Customer Relationship & Experience Management and Business Process Outsourcing services, being capable of fully undertaking the end-to-end design-to-implementation process for its customer’s strategies and operations. We have been providing integrated solutions for nearly 20 years, while in 2014 e-value International in Romania was established. With 6,500 qualified individuals, facilities in both Greece and Romania and advanced technological infrastructure, a broad range of customer services are provided, aiming to create unique customer experiences, on a 24-hour basis, 365 days over the year. At Cosmote e-Value, we have the customer at the center of every decision, aiming at continuously optimizing customer experiences. We offer solutions that help brands connect with their customers, building relationships of trust, through every channel of communication. We add value to every interaction, with every customer, every day.

Key Employees

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************
General Manager
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K
Kostas Vargemitzidis
Customer Service Representative
C
Charalampos Dedes
Call Agent
F
Falia Michailou
Contact represantative
C
Christos Chountoulesis
Contact Representative
N
Nikos Dimopoulos
Customer Service Advisor
E
Eleni Kalpakidou
Training Coordinator
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Recently updated team members of Cosmote e-Value

Y
Yorgos Kayavidis
Civil Services
D
Dimitra Vogiatzi
Quality Assurance Quality Control
K
Katerina Papadaki
QA Specialist
S
SOPHIE SPANOU
Technical Support Representative
E
Elisavet Tasiou
M
Maria Kostaki
CRM Campaigns Team Manager
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