Stay GDPR compliant while cold mailing

Eight habits help keep cold email in line with the GDPR:

  1. Collect only what you need. Do not save data that "might come in handy someday". When you export, tick only the columns you use.
  2. Target people who will find your message relevant to their job.
  3. Say why you are writing. Be clear that it is a sales email. B2B outreach may rely on legitimate interest.
  4. Make opting out quick and easy, for example an unsubscribe link or "reply stop".
  5. Keep your list clean. Remove people who left the company or asked not to be contacted, and verify old lists before you send.
  6. Prepare answers to GDPR questions and complaints in advance, such as where you found an email.
  7. Introduce yourself in your first email (Article 14): who you and your company are, your contact details, where you got their data, a link to how you protect personal data, and who to contact about it.
  8. Check national e-marketing rules (ePrivacy in the EU, PECR in the UK). Some countries require prior consent even for B2B email.

This is general information, not legal advice.

About author

Alona
Alona Shalieieva

Throughout the previous three years, I am occupied as a Customer Support Representative for the email finder platform GetProspect.com. As a tech-savvy, I am keen on assisting our users with solving any challenges. On top of that, I worked on my tech author skills, and I can be straightforward in explaining difficult topics.