Alona Shalieieva

Head of Customer Success

Alona Shalieieva is registered as Head of Customer Success at GetProspect in Ukraine. Overall, she has more than 4 years of experience as a Customer Support Representative.

From 2012 to 2016, she studied at the Kyiv National Linguistic University and graduated with a Bachelor's degree in Language Interpretation and Translation.

From 2017 to 2019, she studied for a Master's degree in International Relations and Affairs at Central European University.

From 2019 until now, Alona has been working as a Customer Support Representative for the email finder platform GetProspect. As a tech-savvy, she is keen on assisting the company’s users with solving any challenges.

Alona has worked on her tech author skills and can be straightforward in explaining complex topics.

Therefore, she also provides educational content for GetProspect users on the blog and Help center.