Why we review some accounts before the first purchase

To keep payments safe, some accounts are asked to verify themselves before their first purchase. When you click a buy button, a Verify your account dialog opens instead of the checkout. This is not the Verify your account page some new accounts see at sign-up; for that one, see Can't verify your phone number at sign-up?.

What you do depends on what the dialog asks:

  • LinkedIn profile: paste your profile link (it starts with https://www.linkedin.com/in/) and click Request review. A support manager checks it. We use it only to review the account. We email you when your account is approved. Until then the dialog shows Pending review.
  • Verify your phone number first: click Verify phone and enter the code we send you.

Once approved, buy as usual. If the review takes long or you have questions, contact support through chat.

About author

Alona
Alona Shalieieva

Throughout the previous three years, I am occupied as a Customer Support Representative for the email finder platform GetProspect.com. As a tech-savvy, I am keen on assisting our users with solving any challenges. On top of that, I worked on my tech author skills, and I can be straightforward in explaining difficult topics.