Getting help: chat, email and this help center

The fastest way to reach us is the chat icon in the top bar of the GetProspect app. Our support team answers there, and the conversation stays in the app.

Chat with support

Click the speech-bubble icon, Chat with support, at the right of the top bar. It is on every page, including Settings.
Write your question. A red number on the icon means you have replies you have not read.

To get an answer faster, say which workspace you mean and add a screenshot, the exact error text, or a LinkedIn URL or email of a person you are asking about.

You can also email .

Help center

The question-mark icon, Help center, in the app's top bar opens this help center in a new tab. On a narrow window the icon is hidden; open https://getprospect.com/help-center directly.
In the Chrome extension, open its settings and click Help center under Open in GetProspect.

API docs

Endpoints, examples and webhooks for API v2 are at https://getprospect.com/api-docs. Your API keys and request logs are on the API page.

For AI assistants

Every help center article is also available as plain markdown. Add .md to the end of its URL, for example https://getprospect.com/help-center/getting-started/quick-start.md. A list of all articles and API docs for AI tools is at https://getprospect.com/llms.txt.

Personal data requests

If you want your own data removed from the GetProspect database, see Remove your own data from GetProspect.