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Credits, plans & billing

Buy and manage phone credits

Updated Oct 16, 2026
Alona
Written by:Alona Shalieieva
Table of content

Phone credits pay for mobile numbers: 1 credit per number found. If no number is found, nothing is charged. Every plan, Free included, gets 5 phone credits a month. You can add more as a monthly subscription on the Plans page, or buy a one-time pack.

Before you begin

  • Only the workspace admin can buy phone credits.
  • Monthly phone credits come in steps of 300, up to 3,000 a month. For more, use Contact us on the Plans page.
  • Prices exclude tax and may change. The Plans page shows current prices.
  • Phone credits are a separate balance. Email credits never pay for mobiles.

Steps

Add monthly phone credits

  1. Open Settings > Subscription and click Change plan (or See plans on Free).

  2. Pick your email plan, then move the Phone number credits slider to the amount you need. It shows credits a month and the price.

  3. Click Subscribe, check the Checkout dialog and pay.

    Plans page with Growth 5K selected and the Phone number credits slider set to 300 credits a month with its price, and the order summary with Charged today and the Subscribe button

Monthly phone credits renew with your plan. On a yearly plan they are still granted every month, not 12 months up front.

Change or stop monthly phone credits

On Settings > Subscription, the Phone number credits section shows your amount. Click Change and move the slider:

  • More: you pay the difference today.
  • Less: free, and it takes effect at the next renewal. Click Confirm.
  • Stop: move the slider back to 5. The slider then says "(canceled at renewal)". You keep the current credits until the period ends.

Buy a one-time pack

  1. On Settings > Subscription, go to Extra credits.
  2. Click Buy phone numbers, pick a package and pay.

One-time packs do not expire while your workspace is active, subject to our Terms of Service. They stay when your plan renews, changes or is cancelled.

Credit usage

Reveal mobile (app, extension, API), number found1 phone credit
Enrich mobiles (bulk, up to 25,000), per number found1 phone credit
CSV enrichment with mobiles turned on, per number found1 phone credit
Number not foundFree
A mobile you already revealedFree
Exporting people with mobilesFree

FAQ

Is a phone credit used if no number is found?

No. You pay only when a mobile number is found.

Can I buy phone credits without a paid email plan?

Yes. Buy phone numbers under Extra credits works on any plan, Free included.

The Reveal mobile button showed for a person, but no number came back. Was I charged?

No. A reveal that finds nothing is free.

About author

Alona
Alona Shalieieva

Throughout the previous three years, I am occupied as a Customer Support Representative for the email finder platform GetProspect.com. As a tech-savvy, I am keen on assisting our users with solving any challenges. On top of that, I worked on my tech author skills, and I can be straightforward in explaining difficult topics.

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