Refunds, duplicate charges and charges after cancelling

We review refund requests under our Terms of Service, for example a duplicate charge or a charge after you cancelled. This does not affect your rights under applicable law.

To ask for a refund, contact support through the chat icon in the top bar of the app. Tell us the date and amount of the payment. You can find both in Settings > Billing > Invoices.

To stop future payments, cancel your plan. See Cancel your subscription.

About author

Alona
Alona Shalieieva

Throughout the previous three years, I am occupied as a Customer Support Representative for the email finder platform GetProspect.com. As a tech-savvy, I am keen on assisting our users with solving any challenges. On top of that, I worked on my tech author skills, and I can be straightforward in explaining difficult topics.