Table of content
Email verifier checks whether email addresses exist before you send to them. Bulk verify takes a file or a pasted list; Single verify checks one address.
Before you begin
- Any member of the workspace can verify emails.
- Cost: verifications are paid from your workspace wallet, a balance in US dollars shared by your team. They do not use email credits. Every plan payment adds plan credit to the wallet, and a workspace admin can top it up. See Your wallet: plan credit, top-ups and auto top-up.
- Files: CSV, TXT, TSV or Excel, up to 1,000,000 emails and 150 MB. Pasted lists: up to 50,000 entries.
Steps: verify in bulk
Open Email verifier and click New bulk.
Choose Upload file and drop your file, or Paste emails and paste one address per line, then click Continue.
If your file has more than one column with emails, pick the one to check on Choose the email column and click Continue.
Wait while we analyse the list. On Review and verify you see Total rows, To verify, Duplicates and Invalid syntax. Duplicates are checked once, and badly formed addresses are never sent; neither is charged.
Check the cost the app shows and click Verify N emails. The amount is charged from your wallet when the job starts.
If your wallet has too little, the job does not start. The app shows Not enough in your wallet. with a Top up link, or opens the Top up wallet dialog with how much more you need. A workspace admin can top up there, and the job starts once the wallet covers it.
Steps: verify one email
Open Single verify.
Under Verify a single email, enter the address and click Verify.
What you get
Bulk: each job is a row with the number and share of Valid, Invalid, Accept-all and Unknown results, and a Status. When it shows Completed, use the download action to get All emails, Valid emails or Invalid emails. Each file is your file with Email status, Email provider, Email domain, Email domain status and Free email columns added. Email domain status is accept_all when the domain accepts every address. Files are kept for 30 days, then the row shows Files expired.
To see the results without downloading, click a completed job, or open its row menu and click View results:
- Every address from your file is listed once, with its Status, Domain status, Provider and Free email. Addresses with invalid syntax are listed as Invalid.
- Click All, Valid, Invalid, Accept-all or Unknown to show one kind, or type an email or a domain in Search by email or domain.
- Click an address to see its details. If it belongs to someone in our database, their card appears with See more info.
The results stay viewable as long as the files, 30 days. Jobs with more than 50,000 rows can only be downloaded.
Single: the verdict, plus the email Provider, Domain and whether it is a Free email. If the address belongs to someone in our database, their card appears with See more info; otherwise you may see the company with a button to see its employees. Click Show verification history for last 30 days for your workspace's single checks, and Download to save them.
What each verdict means: Email verification statuses.
Cost
Verifications are paid from your wallet. The app shows the cost before you start, and current prices are on the pricing page. Spending shows on the Usage page under verifications.
| Single check with a Valid, Invalid or Accept-all verdict | Charged from your wallet |
| Single check with an Unknown verdict | Free |
| Bulk, each unique well-formed address | Charged from your wallet at start |
| Bulk duplicates and invalid syntax | Free |
| Bulk rows with an Unknown result | Go back to your wallet when the job ends |
| Cancelled or failed bulk job | The amount for rows not verified goes back to your wallet |
FAQ
Can I verify the emails in a list or search directly?
Not from the list. Export it, then upload the file under New bulk.
Do I need to verify emails GetProspect found for me?
No. They are verified before you get them. See Are GetProspect emails verified?
My wallet is empty but I have email credits. Can I use those?
No. Email credits pay only for emails. Verifications are paid from the wallet. A workspace admin can top it up under Settings > Subscription, Wallet section, Top up. See Ran out of credits or wallet?